A POPIA-aware starting point, not legal advice, and not yet reviewed. It will be confirmed before Stoep takes paying customers.
1. Who we are
Stoep is a software service built and operated by SLK Projects, 177 Oxford Road, Rosebank, Johannesburg, 2090, South Africa ("we", "us"). These terms govern your use of Stoep, its website and its apps.
2. Accepting these terms
By creating an account or using the service you accept these terms on behalf of yourself and the organisation you represent, and confirm that you may bind it.
3. Early access
Stoep is in early access. Features may change, and we will tell you before we remove anything you rely on. The public demo uses sample data only.
4. Accounts
You are responsible for the people you invite, for keeping sign-in details private, and for what is done under your organisation's account. Tell us at once if you suspect unauthorised use.
5. Fees and payment
Plans and prices are listed on the pricing page, in South African rand. Fees are billed monthly in advance unless agreed otherwise in writing. We give 30 days' notice of a price change.
6. Your data
Your organisation owns the records it puts into the service. We process them only to provide the service, as described in the privacy policy. You can export your data at any time, and for 30 days after your account ends.
7. Acceptable use
Do not use the service to break the law, to send messages people have not agreed to receive, to infringe anyone's rights, or to probe, overload or work around its security.
8. Availability and support
We work to keep the service available and to fix faults promptly, but do not promise uninterrupted access. Planned maintenance is announced in advance where possible.
9. Liability
To the extent the law allows, our total liability for any claim is limited to the fees you paid in the 12 months before it arose, and we are not liable for indirect or consequential loss. Nothing here limits rights you have under the Consumer Protection Act where it applies.
10. Ending the agreement
You may cancel at any time; the plan runs to the end of the period paid for. We may suspend or end an account that breaches these terms, after notice where the breach can be fixed.
11. Governing law
These terms are governed by the law of the Republic of South Africa, and the courts of South Africa have jurisdiction.
12. Contact
Questions about these terms: info@slkprojects.com or +27 61 531 0729.