A POPIA-aware starting point, not legal advice, and not yet reviewed. It will be confirmed before Stoep takes paying customers.
1. Who is responsible
SLK Projects operates Stoep. For information about visitors and account holders, we are the responsible party under the Protection of Personal Information Act (POPIA). For the records your organisation keeps in Stoep, your organisation is the responsible party and we process them on its behalf as an operator.
2. What we collect
Account details (name, email, phone, organisation), the records your organisation enters, billing details, and technical information such as sign-in times and device and browser type.
3. Why we use it
To provide and secure the service, to bill for it, to support you, and to tell you about changes to it. We do not sell personal information.
4. Who we share it with
Service providers that host, email, message or take payments for us, under written agreements that require them to protect it; and authorities where the law requires.
5. Cross-border transfers
Some providers may process information outside South Africa. We use them only where the law of that country, or our agreement with them, gives protection comparable to POPIA (section 72).
6. Security
We protect personal information with reasonable technical and organisational measures, and each organisation's records are separated from every other organisation's. We will tell you and the Information Regulator of a compromise as POPIA section 22 requires.
7. Retention
We keep information while your account is active and for as long as the law requires afterwards, then delete or de-identify it.
8. Your rights
You may ask what information we hold about you, have it corrected or deleted, and object to its use, by writing to our Information Officer. You may also complain to the Information Regulator (inforeg.org.za).
9. Cookies
We use only the cookies needed to keep you signed in and the service secure.
10. Contact
Information Officer, SLK Projects: info@slkprojects.com, 177 Oxford Road, Rosebank, Johannesburg, 2090, South Africa.